People Are Returning Their Volvos
In North America, Volvo faces delays for its affordable EX30 electric crossover after new tariffs designed to curb Chinese EV imports to the US went into effect. Here, the crossover has been delayed until 2025, when Volvo can spin up manufacturing in Belgium to skirt the 100%+ tariffs. Overseas in Europe, however, the owners who do have their cars are having problems of their own, per Autocar.
The British outlet has spoken to owners who say their cars have been subject to a number of “serious software issues.” These problems range from “screens going black and steering-wheel buttons not responding to cars not charging and even emergency braking systems randomly activating.”
Earlier this year, a recall was already issued for some 7,500 units for software issues, which should be remedied by an over-the-air update. Still, Autocar has seen images of bricked screens, incorrect information, and failing driver aids. In some cases, owners have opted to hand their cars back in for full refunds rather than wait for fixes.
Speaking to the outlet, Volvo said of the refund: "In a very small number of cases in the UK, customers have chosen to exercise their consumer rights to return their cars. Volvo Cars strives and continues to support its customers throughout the ownership journey, and overall we continue to be encouraged by the positive feedback we are receiving from owners.” Volvo has previously held models while it “debugged” them in the UK.
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Chase is an automotive journalist with years of experience in the industry. He writes for outlets like Edmunds and AutoGuide, among many others. When not writing, Chase is in front of the camera over at The Overrun, his YouTube channel run alongside his friend and co-host Jobe Teehan. If he's not writing reviews of the latest in cars or producing industry coverage, Chase is at home in the driver's seat of his own (usually German) sports cars.
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