Endurance Warranty Reviews

Stephen Kenney
by Stephen Kenney

Auto manufacturers offer protection against mechanical breakdowns through extended car warranties. While similar coverage from third parties is available, this coverage is technically considered a vehicle service contract–not an extended warranty. However, we've used both terms interchangeably in this article for simplicity.

We give Endurance 4.6 stars and name it the Most Awards Won provider. You’ll routinely hear mentions of solid coverage plans and affordable costs in Endurance warranty reviews.


Key Points:

  • Endurance offers six warranty plans, including both a powertrain warranty plan and an exclusionary warranty plan.
  • Every Endurance plan comes with a free year of Endurance Elite Benefits, which include key fob replacement, total loss protection, and tire replacement/repair.
  • Endurance warranty plans cost on average between $244 and $235 per year depending on coverage level and vehicle type.

To learn more about our editorial integrity policy and how we make money through affiliate partnerships, read our full disclosure here.

Endurance is one of the biggest names in the extended car warranty industry, but is an Endurance extended warranty worth it? Many positive and negative Endurance warranty reviews are available online, so it can be difficult to determine if the company is right for you.

In this article, we’ll look closely at Endurance warranty reviews, coverage plans, and costs. After examining the nation’s best extended car warranty providers, we’ll compare Endurance warranty plans to other options to help you decide what’s best for your vehicle.

Pros

Endurance Elite Benefits, competitive pricing, EnduranceAdvantage maintenance plans

Cons

Checkered claims process, poor rating from the BBB

Bottom Line

Endurance earns 4.6 stars out of 5.0 for its extensive coverage offerings, strong pricing structure, and wide array of warranty benefits.

Endurance Warranty Review: 4.6 Stars

Endurance Warranty Overall Rating

4.6

Reputation

4.4

Coverage

4.9

Price

4.3

Transparency

4.9

Customer Service

3.9

Our review team gives Endurance a 4.6-star rating. The company provides solid coverage plans at an affordable cost, and Endurance's quotes and claims processes are usually pain-free and professional. Lastly, positive Endurance warranty reviews point to it being an excellent choice.


Endurance Warranty Company Overview

Founded: 2006

Headquarters: Northbrook, Illinois

Availability: All states but California

Endurance warranty Google reviews are generally positive, with a 4.1-star rating out of 5.0 from more than 12,400 drivers. What makes the company notable is that it's a direct provider, so you'll deal with Endurance when filing a claim or requesting reimbursement instead of using it as a middleman.

Endurance Warranty Costs

According to our research and Endurance warranty reviews, the average cost of a car warranty sits between $244 and $235 per year.


We reached out to Endurance to ask for coverage on a 2020 Hyundai Elantra with 60,000 miles. The following quotes are for Supreme bumper-to-bumper coverage and a Secure Plus powertrain plan with deductibles of $100 each.

Endurance Warranty Plan

Term Length

Monthly Payment

Down Payment

Supreme

[center2.5 years/40,000 miles

$96.84 for 30 months

First month + $29

Secure

2.5 years/40,000 miles

$93.17 for 18 months

First month + $29

These prices are very competitive for both plans, even compared with other standout extended warranty providers. Endurance warranty reviews show that most customers are satisfied with their quotes, though some drivers say prices can be on the higher side.


How Much Do Extended Warranties Cost?

We ran a 2022 survey that broke down how much drivers paid across extended car warranty companies. By looking at average rates, it should be easier to tell whether your Endurance warranty option has a compelling price tag or not.

Our data reveals that most motorists pay between $1,600 and $3,200 for their full warranty term. If you're paying far more than this amount for your extended coverage, you may want to consider other options.


What Factors Affect Warranty Costs?

Endurance looks at the following factors when setting the price for your vehicle service contract:

  • Car make, model, and mileage: Older cars, ones with poor reliability, and high-mileage vehicles cost more to protect
  • Level of coverage: More extensive plans come with higher prices, though they may save drivers more over the long haul
  • Deductible amount: Plans with lower deductibles cost more, though less when repairs occur

Expect to receive higher rates for coverage if you've got an expensive or unreliable car. Increased prices are also common if you pick a more extensive plan or one that lasts for a long time. Offerings that mirror a dealership's new car limited warranty or a factory warranty will cost significantly more in monthly payments.


Does Endurance Have a Deductible?

Drivers can choose a deductible of anywhere between $0 and $200 when they get an Endurance warranty. While high deductibles lead to lower monthly rates, you'll end up paying more out of pocket if your car faces a mechanical breakdown.

Endurance Warranty Coverage

Endurance offers five standard vehicle protection plans suited for different drivers’ needs. The company will protect vehicles up to an impressive 8 years/200,000 miles, so you'll likely face no issues with gaining extensive coverage.

Below is an overview of the parts that are covered by each Endurance warranty plan:

Select Premier

Secure

Secure Plus

Superior

Supreme

Air Conditioning

Brakes

Cooling System

Drive Axle

Electrical Components

Engine

Suspension

Fuel System

Gaskets

Steering

Transfer Case

Transmission

Supercharger

Those with further questions about coverage should look at warranty contracts from Endurance or reach out to the company's representatives. Endurance warranty reviews usually speak highly of the company's agents, so they should be able to quickly address any of your concerns.


Supreme Coverage

Endurance warranty reviews often mention the Supreme plan as being an exceptional choice for exclusionary coverage. Below, we'll run through exactly what you can expect from this Endurance option:

  • Most extensive coverage from Endurance warranty
  • Wide-ranging, exclusionary coverage
  • Covers every car part except a short list of exceptions
  • $100 deductible
  • Includes one year of Endurance Elite Benefits

You'll receive an exceptional bumper-to-bumper warranty if you go with Supreme coverage from Endurance. It's a great choice for those who are looking for complete peace of mind while on the road.


Superior Coverage

Superior coverage from Endurance warranty is the company's highest level of stated component coverage. It protects nearly all major systems covered by the Supreme plan, but it excludes gaskets and is not exclusionary. In other words, parts that aren't listed in your contract won't be covered by Endurance.

Below are some important details about Superior coverage:

  • Broadest stated component plan from Endurance warranty
  • Wide-ranging, inclusionary coverage
  • Covers almost every major system of your vehicle
  • $100 deductible
  • Includes one year of Endurance Elite Benefits

Superior coverage offers quality protection for those who aren't quite ready for exclusionary coverage. Endurance warranty reviews give it high marks, especially for those with somewhat unreliable vehicles.


Secure Plus Coverage

Those who choose Secure Plus coverage gain a powertrain warranty along with protection for the steering system, electrical systems, and brake components. It's a mid-priced plan that takes care of most costly parts of your vehicle.

We'll break down some details of the Secure Plus plan below:

  • Covers powertrain parts such as the engine, transmission, and drive axles
  • Also protects brake parts, electrical components, and air conditioning
  • $100 deductible
  • Includes one year of Endurance Elite Benefits

While Secure Plus isn't the most extensive plan available, Endurance warranty reviews mention that it's a nice middle ground between powertrain coverage and costlier options.


Select Premier Coverage

Select Premier coverage from Endurance is intended for high-mileage vehicles with up to 150,000 miles on them. It offers powertrain protection along with coverage for the air conditioning, cooling system, and electrical systems.

Below is an outline of what comes standard with Select Premier coverage:

  • Meant for relatively high-mileage vehicles
  • Covers powertrain parts such as the engine, transmission, and drive axles
  • Also protects the cooling system, electrical components, and air conditioning
  • $100 deductible
  • Includes one year of Endurance Elite Benefits

If you're planning to keep an old car for years to come, it may be smart to consider Select Premier coverage from Endurance.


Secure Coverage

Drivers who want a simple and inexpensive powertrain plan should consider Secure coverage, according to Endurance warranty reviews. It's a relatively no-nonsense option for those looking for basic coverage for their cars.

Below are some critical pieces of information about Secure coverage:

  • Endurance warranty's option for powertrain coverage
  • Covers powertrain parts such as the engine, transmission, and drive axles
  • $100 deductible
  • Includes one year of Endurance Elite Benefits

You won't gain extensive coverage with the Secure plan, but the most basic and expensive car parts will be covered.

Endurance Warranty Benefits and Exclusions

There are a few added perks with each coverage plan that Endurance warranty reviews speak highly of. We'll also run through a few exclusions that drivers should be aware of before signing up for a vehicle service contract.


Endurance Warranty Benefits

Endurance warranty reviews often praise the following benefits, which last for the duration of your coverage:

  • Roadside assistance: Roadside assistance and towing services are available 24/7.
  • Rental car reimbursement: Endurance will reimburse you up to $30 per day for a rental car while your car is being repaired.
  • Trip interruption coverage: This perk will cover your meals and lodging expenses if you break down far from home and need to stay overnight while your vehicle is in the repair shop.
  • Lockout services: If your keys get stuck inside your car, a locksmith will help you retrieve them.

While the offerings listed above aren't particularly unique from the industry standard, Endurance customers also receive one free year of Endurance Elite Benefits, which easily stand out.


Endurance Elite Benefits

Every Endurance contract comes with one free year of Endurance Elite benefits. These perks, often cited in Endurance warranty reviews, include:

  • Tire repair or replacement: Endurance will reimburse you for up to two tire replacements or repairs per year. This benefit is a repair-first benefit, meaning if the damage is repairable, the cost will be covered up to $40.
  • Key fob replacement: Endurance will reimburse you up to $500 for a lost key fob or replace it for you.
  • Total loss protection: Endurance will provide up to $1,000 toward your vehicle replacement after a total-loss insurance claim.
  • Collision discount: Endurance pays you $500 per covered collision, up to a total of $1,000.
  • Endurance Protect app: This mobile application lets you stay connected with the Endurance warranty staff throughout your week.

Standard Endurance benefits are typical for the industry, but the Endurance Elite benefits are uncommon. However, they are only included for a year, after which you must pay a premium to keep them.


Endurance Warranty Exclusions

Not all items in your car receive coverage through an Endurance warranty plan. Below, we'll list out a few exclusions that are commonly found across the extended auto warranty space:

  • Items damaged by acts of nature, collisions, or vandalism
  • Damage from owner abuse or neglect
  • Items with modifications or alterations
  • Items that had repairs performed without prior authorization from Endurance
  • Repairs backed by preexisting warranty coverage

Endurance warranty reviews sometimes include frustrations about certain car parts being excluded from coverage. It's important to keep in mind that an extended car warranty takes care of damages brought on by mechanical breakdowns, not by environmental issues or flying objects.


Do Extended Warranties Actually Cover Repairs?

Some car parts are left out of extended coverage, but Endurance warranty reviews show that drivers rarely face issues. Below is 2021 survey data on how often motorists received payouts from their provider following an unexpected mechanical breakdown:

It's easy to tell that most drivers receive the coverage they desire from an extended auto warranty. These numbers are backed up by a sizable number of positive Endurance warranty reviews found online.


Does an Endurance Warranty Cover Brakes?

The Supreme, Superior, and Secure Plus plans from Endurance fully cover brakes. Remember that brake pads are wear and tear parts, so they're always excluded from your coverage.

EnduranceAdvantage Maintenance Plans

In addition to the plans mentioned above, Endurance sells EnduranceAdvantageTM contracts. Advantage plans cover both mechanical breakdowns and maintenance, which is uncommon in the extended car warranty industry.

Three levels of coverage—Prime, Plus, and Preferred—include stated-component coverage along with regular maintenance items. Below, we've listed the main parts covered by each coverage level.

  • EnduranceAdvantage Prime: Offers extensive powertrain coverage along with regular maintenance needs at the most affordable price.
  • EnduranceAdvantage Plus: Provides powertrain coverage and extended component coverage, along with all standard maintenance needs.
  • EnduranceAdvantage Preferred: Acts as an exclusionary warranty that covers the vast majority of components in your car. Including your maintenance needs, this plan takes care of nearly every auto repair you could possibly require.

If you'd like to avoid covering car maintenance needs, an EnduranceAdvantage plan is definitely worth considering. For those who are fine with covering their own oil changes and tire rotations, it's likely not the best choice on the market.


EnduranceAdvantage Covered Services

The regular maintenance needs you'll receive through an EnduranceAdvantage plan include up to three oil and tire changes per year, an entire diagnostic exam, and tire rotations. Along with that, expect to receive brake pad and wiper blade replacements, cooling system maintenance, and a battery replacement.

The added benefits of an EnduranceAdvantage plan may not be worth the increase in price. Unlike a sudden breakdown, car maintenance costs are predictable, and it will almost always be cheaper to pay for these out of pocket.

Endurance Warranty Reviews

Endurance warranty reviews are generally solid. The warranty company receives 4.0 out of 5.0 stars on Trustpilot from more than 4,400 drivers. Endurance also holds a respectable 3.5-star customer review average on the Better Business Bureau (BBB) website.


Endurance plans include the industry-standard 30-day money-back guarantee. If you cancel Endurance warranty services after 30 days, you'll receive a prorated refund, minus a $50 administrative fee.


Positive Endurance Warranty Reviews

Drivers who enjoy their coverage plans tend to use Endurance warranty reviews to praise the company’s friendly and speedy representatives and the peace of mind that Endurance provides.

“Endurance was prompt and assured me my problem would be resolved. Very friendly and courteous.”– John L. via Trustpilot
“I needed a copy of my vehicle warranty. Endurance got it done in two minutes. No waiting on hold, no being transferred from one department to another. One word: efficient.”– Darren G. via BBB

Negative Endurance Warranty Reviews

While Endurance warranty reviews often speak highly of the company, some drivers mention being denied claims and having poor experiences with customer support.

“Not a happy camper in so many words. My motor was damaged by a foreign object. Endurance didn't cover it. I was responsible for fixing it myself.”– Sharon H. via Trustpilot
"They are predatory, unprofessional, and abrasively rude. Do not purchase from them. They aren't even available during evening hours or weekends."– Palwasha S. via BBB

How Do I Cancel an Endurance Warranty?

Customers can cancel an Endurance warranty plan by notifying the company in writing of their intent. A federal odometer statement or a notarized affidavit will also be necessary along with a $50 administrative fee. Those who file for cancellation in the first 30 days and file no claims will receive a full refund.

How Does an Endurance Warranty Work?

Customers rarely face issues getting a quote or filing a claim with Endurance, but the process can be somewhat intimidating if it's your first time. We'll explain how both of them work to make it painless whenever you need to reach out to Endurance.


How Do I Get a Quote on an Endurance Warranty?

Based on our experiences and Endurance warranty reviews, you won't have any trouble getting a free quote. It took less than a minute for an Endurance sales representative to answer the phone when we called, and in under four minutes, we had our quote.

You can also use the company website's quotes feature, which receives high marks from Endurance warranty reviews.


How Do I File an Endurance Warranty Claim?

Endurance warranty reviews show that customers receive a pretty standard claims process. Remember that covered repairs only include car parts that stop working as a result of normal use, so don't expect your warranty to pick up damages from accidents or vandalism.

When you request repair reimbursement, Endurance’s claims process is straightforward:

  • Take your vehicle to any auto repair facility certified by the National Institute for Automotive Service Excellence (ASE®).
  • Have the repair facility call Endurance at 877-414-0134 for authorization.
  • Meet with the service manager to review what Endurance will cover. This will depend on your plan and whether it covers the type of repair you need.
  • Pay your deductible.

Endurance warranty reviews show that few motorists face issues with the company's claims process. It's pretty standard for the industry and allows most drivers to come away protected from their mechanical breakdown.


Endurance Warranty Waiting Period Length

Endurance warranty reviews normally mention that a 30 days/1,000 miles waiting period comes standard with the company's plans. Those who pick the Select Premier plan can expect to instead face a 60 days/1,000 miles waiting period, though. This time allows Endurance to make sure it's not protecting a car with countless preexisting conditions.


How Do I Contact Endurance Warranty?

The Endurance warranty phone number depends on your needs. Policyholders should call 866-432-4443, those filing a claim should use 877-414-0134, and anyone shopping for a policy should call 866-918-1438.

Are Extended Car Warranties Worth It?

People often wonder whether extended car warranties are worth it. To find the answer, we conducted a 2021 survey of 1,000 drivers who either purchased or considered buying an extended protection plan. Below are a few of the main findings from the study:

  • About 13 percent said they were dissatisfied with warranty coverage
  • 41 percent said they were satisfied with their provider
  • 24 percent reported being happy despite never filing a warranty claim

As can be seen, most drivers came away pleased with their vehicle protection plan. This reveals that drivers believe extended warranty plans are typically worth the cost.


Will I Use an Extended Car Warranty?

Yes, most drivers end up taking advantage of their extended auto warranties. Below, we've shown how often motorists report using their extended coverage each year.

Vehicles almost always start facing issues as the miles add up. Expect to face more mechanical issues if your car is beginning to move past its prime.


How Much Do Extended Warranties Cost?

A full 41 percent of survey respondents said their purchase of an extended service plan was worth it, showing that the average warranty's price doesn't outweigh its benefits. Forty-five percent of the drivers we polled paid between $1,500 and $2,500 for extended coverage.

Endurance Extended Warranty Reviews: Conclusion

In this article, we covered what makes Endurance our number 1 overall extended warranty provider. Endurance offers 6 total warranty plans and it stands out by being a direct provider, simplifying the claim process. Endurance also has a great reputation within the industry. If you're looking for an extended warranty, definitely consider Endurance as a provider.

Other Best Extended Car Warranty Companies

While Endurance is our top-rated extended warranty provider, it’s always a good idea to get free, no-obligation quotes from more than one company. By doing this, you can compare pricing and coverage options to determine which provider is best suited for your vehicle.


CARCHEX: Best Industry Reputation

Founded: 1999

Availability: All 50 states

In our CARCHEX review, we give the company 4.4 stars out of 5.0 for its five coverage levels that come at generally affordable prices. The company holds endorsements from CARFAX, Edmunds.com, and the Kelley Blue Book for its outstanding service.


Our rating: 4.4 out of 5.0


CarShield: Best Plan Selection

Founded: 2005

Availability: Every state but California

The CarShield review gives it 4.4 stars out of 5.0 due to competitive rates on its six coverage plans. CarShield is one of the most popular extended car warranty companies on the market, and its administrators have paid over $1 billion in claims since 2005.

Our rating: 4.4 out of 5.0

Our research found this provider to be the best for monthly payment plans.

Our Warranty Review Standards

Our review team prides itself on sharing accurate and unbiased information with consumers. We have accumulated data from dozens of extended auto warranty companies to formulate our rankings of the industry’s best providers. Companies receive a score out of 5.0 overall, as well as a rating in each of the following categories:
  • Price: Comparing providers can be difficult due to the many factors that influence cost. To determine this score, we employ a secret shopper analysis using different vehicles, mileages, warranty plans, and locations.
  • Coverage: A wide variety of coverage is essential to support the differing needs of customers. We take into account the number of extended car warranty plans available, term limits, exclusions, and additional benefits.
  • Customer Service: The level of customer service and care provided by an extended warranty company is an important consideration. Our review team sifts through customer reviews and complaints from reputable sources such as the Better Business Bureau (BBB) and Trustpilot. We also consider the responsiveness of each company’s customer service team based on our secret shopper analysis.
  • Reputation: Good extended warranty providers consistently provide quality experiences. Our team takes into account BBB ratings and the company’s history of reliable service when giving this score.
  • Transparency: Customers value a commitment to open and honest communication when it comes to vehicle service contracts. Our team of experts takes into account the availability of money-back guarantees and sample contracts.

Endurance Car Warranty: FAQ

Below are some common questions asked about Endurance extended warranties:


What is the average price for an Endurance extended warranty?

The cost of an Endurance car warranty will depend on several factors, including your vehicle’s make, model, and mileage. When we requested a quote for a 2021 Hyundai Elantra, an Endurance extended warranty for bumper-to-bumper coverage was $96.84 per month for 30 months with a first month's payment plus $29 for a down payment. The best way to find out how much your extended warranty will be is to request a quote. You will likely pay less if you opt for less coverage.


How does an Endurance auto warranty work?

An Endurance warranty covers costly repairs on your vehicle in exchange for a monthly payment and a deductible. Term lengths vary by plan and your vehicle type.


What does an Endurance auto warranty cover?

If you purchase an Endurance auto warranty with Supreme bumper-to-bumper coverage, it will cover almost every component of your vehicle. If you purchase Secure powertrain coverage, it will just cover the most vital and expensive parts in your vehicle, including the engine, transmission, and turbo/supercharger.


How long does an Endurance warranty last?

Endurance warranty plans typically last up to 8 years/200,000+ miles. This is one of the higher mileage limits in the extended car warranty industry.


Is an Endurance car warranty legit?

Yes, Endurance warranties are completely legit. The company receives a 3.7-star rating from those on Trustpilot, and Endurance warranty reviews show that most drivers are satisfied with their coverage.

Stephen Kenney
Stephen Kenney

Stephen Kenney is a writer and editor who focuses on car insurance, auto financing, and vehicle shipping services. He's a graduate of UNC-Chapel Hill and has experience covering categories ranging from travel to sports to environmental sustainability. In his free time, Stephen enjoys going on long-distance runs, trying out new recipes, and exploring his adopted hometown of Cincinnati.

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  • Debra Boinay Debra Boinay on Sep 30, 2023

    I have a 2017 F150 with a slider window in the back. The molding has released from the truck which makes the window fall forward. In anyone’s opinion, would this be covered?

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