Platinum Auto Warranty Review
Auto manufacturers offer protection against mechanical breakdowns through extended car warranties. While similar coverage from third parties is available, this coverage is technically considered a vehicle service contract–not an extended warranty. However, we've used both terms interchangeably in this article for simplicity.
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Platinum Auto Warranty is an online marketplace that provides a quote tool for customers seeking extended car warranties.
When you submit a request for a quote, Platinum Auto Warranty will connect you with companies who can provide you with a vehicle service contract. While Platinum has some strengths as a marketplace, there are some significant weaknesses associated with the website as well. We’ll take a closer look at both in this review and recommend some of the best extended car warranty companies in the industry.
You can get free, personalized quotes for our highest-rated providers above.
Pros | You can get a variety of extended warranty quotes by using Platinum Auto Warranty. |
Cons | The company has few reviews, and you may get unwanted emails and phone calls from multiple warranty companies. |
Bottom Line | Platinum Auto Warranty is a marketplace that will provide you with quotes from several warranty companies, however it doesn’t work with a few of the industry’s leading providers. |
Table of contents
Platinum Auto Warranty Review: 3.0 Stars
Platinum Auto Warranty Highlights
Overall Rating |
3.0 |
|---|---|
Reputation |
2.5 |
Coverage |
3.0 |
Price |
Varies |
Transparency |
3.2 |
Customer Service |
3.1 |
On Platinum Auto Warranty’s website, you can request quotes for vehicles manufactured in 2001 and later. You will then be put in touch with a variety of extended warranty companies.
Platinum Extended Auto Warranty Coverage
Platinum Auto Warranty works with extended warranty companies that can cover your vehicle from costly car repairs, including mechanical, electrical, and technological repairs. The specific provider that you work with and coverage plan that you select will determine which components of your vehicle are and are not covered.
There are two main types of extended warranties: exclusionary coverage plans and inclusionary coverage plans. Exclusionary coverage is a type of warranty that covers almost every component in a vehicle except for a few exclusions. This type of coverage is commonly referred to as bumper-to-bumper warranty coverage. Inclusionary plans only cover some components in your vehicle. For example, some warranty companies offer powertrain-only options, which focus on covering your vehicle’s engine, transmission, and drivetrain.
Platinum Auto Warranty works with over 20 extended warranty companies to provide exclusionary and inclusionary coverage.
Platinum Auto Warranty Benefits
Platinum Auto Warranty works with providers who offer a variety of different benefits packages with their coverage plans. Each of the companies Platinum works with cover roadside assistance, which usually includes towing, battery and flat tire service, fuel delivery, and lockout service. The other benefits you can get will depend on the specific provider you choose to work with and potentially the coverage plan you select.
Platinum Auto Warranty Cost
Quotes and Claims Processes
To get a quote from one of the companies Platinum Auto Warranty works with, enter your vehicle information, name and contact information, and zip code into the company’s online quote tool.
The quote tool is simple and easy to use. However, there is no option to call a representative directly for a quote. Some automobile owners purchasing an extended warranty prefer to make a phone call so they can discuss specific coverage needs with a representative.
Since Platinum Auto Warranty’s quote tool is not specific to any one particular company, you may receive several quotes from different companies when you enter your information. Some automobile owners may see this as a positive aspect of the tool since they will have more quotes to compare, but others will undoubtedly be bothered by the number of emails or calls they receive.
Each provider that Platinum Auto Warranty works with may have a slightly different claims process. In general, when you own an extended warranty and need to file a claim, you will take a copy of your contract to the service manager at the repair shop you choose. Then, the service manager will call your warranty company’s claims department to verify coverage. If the broken component is covered, your warranty company will pay the repair bill or reimburse you later for your repair. You are responsible for paying a deductible on every covered repair that you need.
Top Recommendations for Extended Car Warranties
Endurance: 4.6 Stars
The only top extended warranty company that made the 2019 Inc. 5000, Endurance has grown over 280 percent in revenue since 2015. Endurance holds an “Excellent” rating on Trustpilot and a prestigious partnership with Andretti Motorsports.
We recognized Endurance for having the Most Awards Won in the country. The company offers six excellent extended auto coverage plans without a middleman or underwriting provider. It also offers one year free of Elite Benefits, which includes two tire replacements or repairs per year, key fob replacement, 24/7 roadside assistance, and more. You can also learn more in our comprehensive Endurance warranty review.
CarShield: 4.4 Stars
CarShield is one of the most popular companies in the industry, having covered over one million vehicles since 2005. We recognized CarShield for being the Best Plan Selection provider because our research found that it had the lowest monthly cost on average among top providers.
CarShield offers six levels of coverage with a solid benefits package, including a 30-day money-back guarantee, emergency roadside assistance, and trip interruption benefits. The company is relatively unique in that it also covers motorcycles and ATVs in addition to automobiles.
Learn more in our full CarShield review.
Methodology
- Price: Comparing providers can be difficult due to the many factors that influence cost. To determine this score, we employ a secret shopper analysis using different vehicles, mileages, warranty plans, and locations.
- Coverage: A wide variety of coverage is essential to support the differing needs of customers. We take into account the number of extended car warranty plans available, term limits, exclusions, and additional benefits.
- Customer Service: The level of customer service and care provided by an extended warranty company is an important consideration. Our review team sifts through customer reviews and complaints from reputable sources such as the Better Business Bureau (BBB) and Trustpilot. We also consider the responsiveness of each company’s customer service team based on our secret shopper analysis.
- Reputation: Good extended warranty providers consistently provide quality experiences. Our team takes into account BBB ratings and the company’s history of reliable service when giving this score.
- Transparency: Customers value a commitment to open and honest communication when it comes to vehicle service contracts. Our team of experts takes into account the availability of money-back guarantees and sample contracts.
Q & A
What is Platinum Auto Warranty?
Platinum Auto Warranty is a marketplace website operating a quote tool for customers seeking extended warranties. Platinum works with over 20 extended warranty companies.
What does a Platinum warranty cover?
Since Platinum Auto Warranty is simply a marketplace website, coverage will depend on which extended warranty company you choose to work with and which plan you purchase.
Stephen Kenney is a writer and editor who focuses on car insurance, auto financing, and vehicle shipping services. He's a graduate of UNC-Chapel Hill and has experience covering categories ranging from travel to sports to environmental sustainability. In his free time, Stephen enjoys going on long-distance runs, trying out new recipes, and exploring his adopted hometown of Cincinnati.
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