Tesla's Model Y Is Trapping People's Kids In The Back Seat

The National Highway Traffic Safety Administration (NHTSA) just opened a formal investigation into roughly 174,000 Tesla Model Y SUVs from the 2021 model year after receiving multiple reports from owners that the SUVs' electronic door handles have stopped working.
Key Points
- NHTSA investigates 174,000 Model Y SUVs after reports of electronic door handles failing to open.
- Parents forced to break windows in at least four cases to reach children trapped inside.
- Issue linked to low-voltage battery failures, raising potential recall risk for 2021 models.
The safety agency says nine owners described incidents where the Model Y's exterior door handles failed to open. While that may sound like a relatively small hit rate in a batch of 174,000 vehicles, in four of those cases, parents had to break a window to regain access to the vehicle because a child was in the back seat. NHTSA notes that entrapment in a vehicle is particularly concerning in emergencies, especially when children are in a hot vehicle.
Tesla vehicles do have manual door releases inside, but young children are usually unable to reach the manual release or operate it—creating a potential safety risk in emergencies.
According to the agency’s early findings, the issue appears tied to insufficient voltage supplied to the electronic locks, often traced to a failing low-voltage battery. Service records show batteries being replaced after incidents, though owners did not report any warnings beforehand.
The owner’s manual includes sections about “Jump Starting” and “Opening the Hood with No Power”. There is a multi-step process that should be followed to restore power to the electronic door locks in order to open the doors from the outside—the process requires applying 12 volts DC from a separate power source to two different points accessible from outside the Model Y.
That's all well and good, but now try to do it in the Kroger's parking lot with your toddler trapped in the back seat in 95-degree heat. NHTSA's evaluation is just the first step in the review process, and it could result in a wider recall campaign if regulators decide the issue poses an unreasonable risk.
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An experienced automotive storyteller and accomplished photographer known for engaging and insightful content. Michael also brings a wealth of technical knowledge—he was part of the Ford GT program at Multimatic, oversaw a fleet of Audi TCR race cars, ziptied Lamborghini Super Trofeo cars back together, been over the wall during the Rolex 24, and worked in the intense world of IndyCar.
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