Mustang Mach-E Recalled Over Risk of Trapping People Inside

Ford is recalling just under 200,000 Mustang Mach-E all-electric SUVs, ranging from 2021-2025 model years. This issue relates to the risk of trapping people, specifically children, inside. We’ve commented time, and time again about the funky door handle and lock system in the Mustang Mach-E.
Fully electronic and unquestionably unique, a flaw has been found within the system. According to a recall notice posted on National Highway Traffic Safety Administration website:
"In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat."
In summary, if a driver gets out of the vehicle when the battery charge is extremely low, they may not be able to open the rear door from the outside. This is a major issue if the rear passenger is unable to physically open the door from the inside, like an infant in a car safety seat.
The solution will be a dealer-performed update to the Mach-E’s Powertrain Control Module (PCM) and Secondary On-Board Diagnostic Control Module C (SOBDMC) software. This will remedy the situation, allowing access to the rear doors regardless of battery charge. Those who are affected should receive notice from Ford in the near future.
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A 20+ year industry veteran, Mike rejoins the AutoGuide team as the Managing Editor. He started his career at a young age working at dealerships, car rentals, and used car advertisers. He then found his true passion, automotive writing. After contributing to multiple websites for several years, he spent the next six years working at the head office of an automotive OEM, before returning back to the field he loves. He is a member of the Automobile Journalists Association of Canada (AJAC), and Midwest Automotive Media Association (MAMA). He's the recipient of a feature writing of the year award and multiple video of the year awards.
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It’s surprising how even modern EVs with advanced features can have such critical safety issues. This really shows that when electronic systems fail, they can cause more than just inconvenience. For some people, constant faults like these are a clear sign that it might be time to move on from a vehicle—especially if repair costs keep adding up. Safety should always come first.