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5 Car Brands That Are Leading Sales According to Google Reviews
The 2024 Automotive Experience Leaders report, which utilizes data from customer reviews on the Widewail Automotive Reputation Index to identify top-performing automotive brands. The report focuses on 15 commonly mentioned topics in sales and service reviews, helping to highlight brands that lead in these categories. This approach pinpoints brands that excel based on consistent performance across various customer feedback metrics.
The 2024 Automotive Experience Leaders report evaluates automotive brands by analyzing customer feedback in seven key topics often mentioned in sales and service reviews. The topics include: Sales Department, Staff, Helpfulness, Friendliness, Knowledgeability, Professionalism, and Sales Department (in terms of fewest negative mentions). Brands that perform well in these categories generally receive the most positive mentions, indicating a superior customer experience. This comprehensive approach provides insights into which brands excel in each aspect of customer interaction, thereby highlighting overall sales leaders in the automotive industry based on customer satisfaction and feedback.
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This article was co-written using AI and was then heavily edited and optimized by our editorial team.
Photo credit: BELL KA PANG / Shutterstock.com
Volvo
Overall Satisfaction: 97% Sales Department: 6 Positive Mentions, 22 Negative Mentions Staff: 12 Positive Mentions Helpfulness: 6 Positive Mentions Friendliness: 7 Positive Mentions Knowledgeable: 1 Positive Mention Professionalism: 3 Positive Mentions Photo credit: Twin Design / Shutterstock.com
Porsche
Overall Satisfaction: 94% Sales Department: 94 Positive Mentions, 29 Negative Mentions Staff: 3 Positive Mentions Helpfulness: 22 Positive Mentions Friendliness: 10 Positive Mentions Knowledgeable: 2 Positive Mentions Professionalism: 1 Positive Mention Photo credit: r.classen / Shutterstock.com
Subaru
Overall Satisfaction: 93.7% Sales Department: 10 Positive Mentions, 8 Negative Mentions Staff: 18 Positive Mentions Helpfulness: 11 Positive Mentions Friendliness: 2 Positive Mentions Knowledgeable: 6 Positive Mentions Professionalism: 13 Positive Mentions Photo credit: JuliusKielaitis / Shutterstock.com
Jaguar
Overall Satisfaction: 93.5% Sales Department: 22 Positive Mentions, 1 Negative Mention Staff: 10 Positive Mentions Helpfulness: 25 Positive Mentions Friendliness: 26 Positive Mentions Knowledgeable: 10 Positive Mentions Professionalism: 5 Positive Mentions Photo credit: BoJack / Shutterstock.com
Mazda
Overall Satisfaction: 92% Sales Department: 2 Positive Mentions, 30 Negative Mentions Staff: 11 Positive Mentions Helpfulness: 5 Positive Mentions Friendliness: 1 Positive Mention Knowledgeable: 4 Positive Mentions Professionalism: 10 Positive Mentions Photo credit: North Monaco / Shutterstock.com
